Insurance Claims — We Handle the Paperwork So You Don't Have To
Filing an insurance claim after water damage or mold is overwhelming. We simplify the process by working directly with your insurance company.
What's Typically Covered
Burst or frozen pipes
Sudden pipe failures that cause water damage to your home
Appliance failures
Water heater leaks, washing machine overflows, dishwasher failures
Storm damage
Heavy rain, ice dams, wind-driven rain causing water intrusion
Fire and smoke damage
Structural damage, smoke damage, and water damage from firefighting
Usually Not Covered
Gradual leaks & long-term moisture
Slow leaks you knew about but didn't fix
Maintenance issues
Damage caused by lack of maintenance (clogged gutters, aging roof)
Sewer backup (unless added)
Requires separate sewer backup endorsement on most policies
How We Help With Your Claim
Complete Photo Documentation
We photograph every stage of the damage and restoration process. Your insurance company gets a clear visual record.
Detailed Scope of Work
We provide detailed estimates and scope documents that insurance companies recognize and accept.
Moisture Readings & Reports
Professional moisture readings before, during, and after restoration. These readings prove the extent of damage and confirm proper drying.
Direct Communication With Adjusters
We communicate directly with your insurance adjuster, answer their questions, and provide any additional information they need.
What to Do Right Now
Call your insurance company
Report the damage and get a claim number. Ask about your coverage and deductible.
Call us at (416) 474-6364
We'll start the restoration process and begin documenting everything for your claim.
Don't throw anything away
Your insurance company may need to see damaged items. Document everything before discarding.
Take photos
Use your phone to photograph all visible damage before cleanup begins. We'll take professional photos too.
Insurance Claim FAQ
Questions About Your Insurance Coverage?
Call us at (416) 474-6364 — we'll help you understand what's covered and walk you through the process.